Shipping policy

Shipping Policy

At Bambeso, we aim to make shipping simple, transparent, and reliable. This policy explains how and when your order will be delivered.

Shipping Locations

Bambeso currently ships within Australia only.
Orders placed with delivery addresses outside Australia are not accepted at this time.

Order Processing Times

  • Order cut-off time: 5:00 PM (AEST), Monday to Friday
    Orders placed after this time will be processed on the next business day.

  • Handling time: 1–2 business days (Monday to Friday)
    Once your order has been prepared, it will be dispatched with one of our delivery partners.

Delivery Timeframes

  • Estimated transit time: 6–8 business days (Monday to Friday)

  • Estimated total delivery time: 7–10 business days

Delivery timeframes are estimates only and may vary due to factors outside our control, such as carrier delays or peak periods.

Delivery Times by Location

Delivery timeframes may vary depending on your location within Australia. Orders delivered to regional or remote areas may experience slightly longer transit times than those delivered to metropolitan areas.

Delivery Partners

We use reputable courier and postal services to deliver orders within Australia, including Australia Post and other trusted delivery partners. The selected carrier may vary depending on your location and order details.

Shipping Costs

  • Free standard shipping is offered on all orders delivered within Australia.

  • No minimum purchase is required.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with tracking details. Tracking updates are provided by the carrier and may take up to 24 hours to become active.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our customer support team as soon as possible. We will work with the carrier to resolve the issue and keep you informed throughout the process.

Missing or Lost Items

If your order is confirmed as lost in transit or a package is missing items, please contact our customer support team as soon as possible. We will investigate the issue with the carrier and, where appropriate, arrange a replacement or refund at no additional cost to you.

Need Help?

For additional shipping information, please visit our FAQ page or get in touch with our support team.

Contact Details

Store Name: Bambeso
Address: 89 Kurnell Road, Cronulla, Sydney, NSW 2230, Australia
Email: info@bambeso.com
Phone: +61 478 419 204

Customer Support Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)

We aim to respond to all enquiries within 1–2 business days